Support
Questions about Wappuccino? Write or call. We reply in English or Italian.
Contact us
- Email: info@squaddcrm.com
- Phone: +39 351 341 6607
Tell us the sub-account, the WhatsApp number concerned and what you see on screen. A screenshot helps.
Common questions
My QR code does not appear
The number needs its own proxy IP before it can connect. This usually takes a minute or two. If the QR code is still missing after that, write to us.
A number went offline
Open the Wappuccino panel to see the reason: logged out, paused, proxy down, restricted or banned. A logged-out number reconnects with a new QR code.
A message failed
The failed message carries a reason code. A common cause is that the number you picked was offline: Wappuccino never sends from a different number.
How do I cancel or delete my data?
Uninstall the app from GoHighLevel. To have your data erased, email us; see the Privacy Policy.